Self storage management software is the system you use every day to run a facility: it keeps your unit list, tenants and leases, bills rent, adds late fees, controls gate access, tracks liens and reports on results. Stitch Storage does all of that in one dashboard, made for independent owners with 30 to 300 units.
What "management" really means
Management is the work between the rental and the move-out. A rental page gets the tenant in the door. The hard part is the next 18 months: the first of the month, the card that expires, the tenant who is 20 days behind, and the unit that needs a lien notice.
Here is what that looks like when software carries it.
The daily workflow in Stitch
- Open the dashboard. It lists vacant units, rent due, past-due tenants and recent move-ins.
- Check what is past due. Open the delinquency view. Each tenant shows days late, balance and the next step on your schedule.
- Move someone in. The wizard picks the unit, rate, any promotion, proration, fees and protection plan. The lease is e-signed, payment is taken and a gate code is issued. Staff can finish it in under three minutes.
- Review the ledger. Each tenant has a ledger of charges, payments, late fees and credits. Imported balances show as "Opening balance."
- Run a report. Rent roll, occupancy and aging reports export to CSV and PDF.
- Handle a lien. Pick the tenant, see the timeline for your state, send the notice and log each step. This is general information, not legal advice, so review it with your attorney.
What is in the box
| Area | What you get |
|---|---|
| Units | Unit grid with size, rate and status |
| Tenants and leases | E-signed leases, contact details, message history |
| Billing | Autopay by card or bank account, ledger, late fees |
| Online rentals | Built into every plan |
| Access | Per-tenant gate codes with lockout for past-due accounts |
| Liens | Timelines by state with a logged audit trail |
| Website | Free page at stitchstorage.com/f/your-facility |
| Reports | Rent roll, occupancy, delinquency aging, revenue |
What it costs
Starter is $39 a month for one facility and up to 50 units. Pro is $99 a month for one facility with unlimited units. Each additional facility is $59 a month. A 0.3% platform fee applies to rent processed through Stitch. Your price never goes up while you are a customer, and there is no contract.
Worked example: you run two facilities of 90 units each at $85 average rent. You pay $99 for Pro plus $59 for the second site, which is $158. Rent processed is 180 x $85 = $15,300, so the 0.3% fee is $45.90. Total about $203.90 a month, before Stripe's own processing charges.
How to judge any management system
| Check | What good looks like |
|---|---|
| Time to first rental | Same day, not weeks of setup |
| Pricing | Public and flat |
| Rent money | Paid straight to your own account |
| Exports | One click, your data |
| Support during switching | Migration done for you |
| Reports | Plain names, not jargon |
Switching from another system
Stitch reads exports from SiteLink, storEDGE, Easy Storage Solutions, Storage Commander, QuikStor, Syrasoft and spreadsheets. Migration is free and takes 48 hours, with a validation report, a dry run and the option to roll back. See the migration page.
Where Stitch is not the fit
Stitch is built for one to three facilities. If you operate a large portfolio with custom integrations, you need an enterprise product. For the full buyer view, start with self storage software.
A closer look at the ledger
The ledger is the heart of management software, and the part owners trust least in a new system. In Stitch each tenant's ledger lists every charge, payment, late fee and credit in date order, with who triggered it. If a tenant says "I paid on the 3rd," you can open the ledger and see the card payment or bank debit, its date and whether it cleared.
For a bank (ACH) payment, Stripe says confirmation can take up to 4 business days, so a payment can show as pending before it settles. If it fails, the ledger shows the failure and your late fee rules take over.
Settings you should decide before you start
| Setting | Question to answer |
|---|---|
| Billing day | Everyone on the 1st, or each tenant on their move-in date? |
| Grace period | How many days before a late fee? |
| Late fee | Flat amount or percentage, and what your lease and state allow |
| Lockout day | When does the gate code turn off? |
| Protection plan | Offered at move-in or not? |
| Notices | Which emails and texts go to tenants? |
Your lease should match these settings exactly. If you are not sure what your state allows for late fees, check your statute and ask an attorney. This is general information, not legal advice.
Who this suits
Stitch fits owners who want one calm place to work, who hold 30 to 300 units per site, and who prefer to see a price before a call. It does not suit a portfolio owner who needs custom enterprise integrations. Owners with a few sites can add facilities at $59 a month each.
Next steps
Read self storage software for the buyer overview, open the reports page for the numbers you will see each week, or start your trial and bring your old data with the free migration.