To switch from Syrasoft to Stitch Storage, get a full export of your units, tenants, leases, balances and payment history, send it to us, and we load it for free in 48 hours. You keep renting from Syrasoft until you approve the move.
Syrasoft facts are as of October 2026 and come from its site, press and review listings. Syrasoft is a real product with real strengths, and many owners stay happy with it. This guide is for owners who have decided to move.
Before you start
- Read your agreement. We did not find Syrasoft's contract terms, so read your agreement for the notice period before you cancel.
- Do not cancel yet. You need Syrasoft for the export and until you approve the new system.
- Pick a quiet week, not the first of the month when rent is due.
Step 1: Export from Syrasoft
We found no published outbound export guide for Syrasoft as of October 2026. If you run the Windows version, ask whether the program can write reports or files to Excel or CSV. So the safest request is:
Please send a full export of my units, tenants, leases, balances and payment history.
Ask for CSV or Excel files. Ask for:
| Data | What to include |
|---|---|
| Units | Unit number, size, type, rate, status (occupied, vacant, reserved) |
| Tenants | Name, phone, email, mailing address |
| Leases | Move-in date, rent, paid-through date, unit |
| Balances | Amount owed or prepaid for each tenant |
| Payment history | Dates and amounts |
| Documents | Signed leases, if available as files |
If Syrasoft lets you run reports and download them yourself, a rent roll, a tenant list and an aged balances report cover most of the list. If anything is missing, ask again before you move on.
Step 2: Start a free trial
Sign up for the 30-day trial with no card. This gives you a workspace to import into.
Step 3: Upload with our preset
Stitch has an import preset for Syrasoft, so the columns are mapped for you. If a file does not fit, we adjust it.
- Upload the files.
- Read the validation report. It flags duplicates, missing fields and balances that do not add up.
- Fix issues in the file, or tell us and we fix them.
- Run a dry run. Nothing live changes.
- Approve. We complete the migration for free.
- If something is wrong, roll back.
Timeline
| When | What happens |
|---|---|
| Day 0 | You request the export and start the trial |
| Day 1 to 3 | Export arrives (depends on Syrasoft) |
| Hour 0 | You upload the complete export |
| Hour 0 to 48 | Validation, dry run, and import |
| Cutover | You approve and go live |
| Week 1 | Tenants re-enter payment methods |
Say you have 120 units, 108 occupied, at $95. Rent is 108 x $95 = $10,260 a month. After the dry run you check that the rent roll in Stitch also shows $10,260 before you approve.
What carries over
| Item | Moves? | Notes |
|---|---|---|
| Units and rates | Yes | Sizes, status, rent |
| Tenants and contacts | Yes | Name, phone, email, address |
| Leases | Yes | Start dates and terms |
| Balances | Yes | Shown as "Opening balance" in the ledger |
| Stored card numbers | No | Held by your old payment processor |
| Gate codes | Check | Depends on your gate system |
| Lien status | Review | Confirm with your attorney |
What tenants must do
Card numbers are held by your old payment processor, and processors generally do not hand them to a new vendor. Autopay needs re-enrollment: tenants re-enter a payment method on a secure Stripe form. Bank (ACH) payments need a new mandate, and Stripe says they can take up to 4 business days to confirm.
- Send a short note a week before cutover: "We are moving to a new payment system. You will get a link to add your card or bank account."
- Send the link on cutover day.
- Remind tenants before their due date.
- Hold off on late fees for those tenants until their new method is on file.
Cutover-day checklist
- Rent roll total in Stitch matches Syrasoft
- Tenant count matches
- Opening balances spot-checked on five tenants
- Stripe account connected
- Gate codes tested
- Tenant notice sent
- Syrasoft kept running until the first payments clear
Where to go next
Compare plans on pricing, see the free migration details, or read switch to Stitch. Related: the Syrasoft alternative page and the general guide to switching self storage software.